For Operators: apply to join the directory, complete the Checklist requirements and store your businesses compliance information all in one place. 

For ITOs and international wholesalers: apply to access the directory of Operators, giving you access to their critical compliance information.

For Tourism Operators, participation in the Tourism Trade Checklist includes:

 - A directory listing accessible by ITOs for 12 months

 - Digital Recognition badge for completing the Tourism Trade Checklist 

 - Digital Recognition badge for completing the COVID Ready section of the checklist (if applicable)

 - Digital Recognition stamp for WTTC Safe Travels (if applicable)

 - Access to your record, the Operators portal & useful resources for 12 months 

For ITOs & wholesalers, registering for the Tourism Trade Checklist includes: 

 - Access to the directory of tourism operators, including access to their business profiles for 12 months 

 - Digital Recognition badge for participating in the Tourism Trade Checklist 

 - Digital Recognition stamp for WTTC Safe Travels (if applicable for ITOs)

The Tourism Trade Checklist recognition badge is given to all participants of the Tourism Trade Checklist who complete all components of the registration process and are accountable for the responses provided. 

The COVID Ready recognition badge is given to all participants (Operators and ITOs) who have developed and uploaded a COVID Ready plan which aligns with the New Zealand Government COVID-19 protocols and tourism association guidelines that are approved by Ministry of Health.

The WTTC Safe Travels Stamp is given to all participants (Operators and ITOs) who receive the COVID Ready recognition badge and accept the WTTC COVID Safe Protocols.

All recognition badges are digital and can be used on your website, email signatures and various other collateral. 

All tourism-based businesses are invited to be listed on the Tourism Trade Checklist Operator directory by completing the short application form.

Please navigate to the application page, complete the short form and submit your application. Within the form, we collect some important business compliance information. 

Upon submitting your completed application, the Checklist team will then review your application within 48 hours (pending demand) - you will receive a notification once your application has been approved directly to your inbox.

ITOs are invited to complete the specific registration.
 

The Checklist team will then review your application within 48 hours, granting you access to the business compliance information of all participating Operators including the status and value of PL insurances, acceptance of liability agreement, cancellation terms and conditions as well as COVID-19 specific information including open status and details of the COVID-ready plan – essential for ITOs who will be seeking to align with tourism businesses which have a COVID-ready plan.

As an Operator applicant, there are a few important documents required to complete your application. The essential information is listed below;

• Your company logo (image file)

• Company NZBN & Business emergency contact information

• Business name certificate (upload file)

• Public Liability Insurance Policy (upload file) & policy details

• Your Businesses COVID Ready Plan (if applicable)

• Uploaded file to your business terms & conditions (cancellation & refund policy)

As a ITO applicant, there are a few important documents required to complete your application. The essential information is listed below;

• Your company logo (image file)

• Company NZBN & Business emergency contact information

• Business name certificate (upload file)

• Public Liability Insurance Policy (upload file) & policy details

• Professional Indemnity Insurance - ITOs only (upload file)

If you have all of your above-mentioned documentation ready to be uploaded, completing the checklist should take 10-15 minutes to complete.

The ITO application is FOC for TECNZ ITO members and is $500 plus GST for non ITO members

The Wholesaler application is $500 plus GST (submit under ITO form)

The Tourism Operator application is $100 plus GST for TECNZ members and $200 plus GST for non TECNZ members

Payment option is PayPal once the form is completed and submitted. 

Although we recommend being prepared and having the required documentation ready prior to starting your application we understand this is not always possible. You can start your application at any time, your browser will save your steps as you progress through the form. You can then return at a later time and continue from where you left off. 

Please note if you clear your browsing history or try accessing the form on another device your responses will not be saved. 

You will have an existing Health and Safety Plan as a requirement to operate your business under the Health & Safety at Work Act 2015.

You may wish to update this Health & Safety Plan with COVID protocols as per the following approved Ministry of Health tourism association guidelines:
 

• Accommodation
• Activity/Attraction Tour Operator
• Transport (coach)
• Hospitality (food/beverage outlets)
• Inbound Tour Operator COVID handbook

Where NZ Government COVID-19 regulations are permitted for businesses (under stipulated Alert Levels) you can also incorporate these specific standards.

Template: In the event your business does not have current Health & Safety Plan/Policy please refer to the Worksafe website to assist with drafting a suitable plan.

For Operators applying to join the Tourism Trade Checklist, we require you to complete a form per location/property/destination. We do not accept global registrations that cover the whole company. We enforce this because different locations will vary in regards to their compliance elements. 

If you are a current tourism Operator (accommodation, attraction, touring/tours, transport, watercraft, water-based activities, aircraft, air-based activity etc.) and wish to have a listing on the Tourism Trade Directory, then please align this to category your company is under TECNZ membership.

If you wish to gain access to the Operator business compliance information and you are an ITO or wholesaler then please register via the ITO/wholesaler application form. 

If you are still unsure as to what registration type to select, please make contact with the Checklist team (office@tourismexportcouncil.org.nz) 

During the application process, you create an account with us. This allows you to return to the portal, log in and update your record or access our resources at any time once you have been approved. 

As you can access and update your record anytime, we recommend you actively maintain the currency of your information and update changes as they take place.

To remain listed on the directory, you will be required to review your answers at the point of your renewal (every 12 months) or when your Public Liability Insurance expires - whichever event occurs first.  

When you register you can pay via PayPal within the Tourism Trade Checklist website. 

You will receive a notification prior to the expiry of key compliance documents (eg: PL), if you fail to update the PL certificate, you will receive an email informing you that the directory is displaying that your PL is no longer current. Failure to update core information will result in the removal of your business record from our directory.

Registered ITOs and international wholesalers will be able to view all approved Operators business compliance information via the business profile upon login. This information is locked behind a login wall and is only made available to approved ITO and international wholesaler participants. ITOs may also share this information with their relevant wholesalers.

The public Tourism & Trade Checklist directory is visible to any webpage visitor.

All ITOs participating within the New Zealand international travel trade including inbound tour operators, international wholesalers, along with international wholesalers will have access to the website which features the directory of all participants.

In addition, ITOs seeking access to more detailed information such as the value of PL insurances, acceptance of liability agreement, cancellation terms and conditions as well as COVID-19 specific information including open status and details of the COVID-ready plan – essential for ITOs who will be seeking to align with tourism businesses which have a COVID-ready plan.

Yes, non-TECNZ Operator members are encouraged to participate in the Tourism Trade Checklist. Fees do apply for all non-members, and a smaller fee for TECNZ operator members. 

TECNZ ITOs can access this service for FREE.  Non TECNZ ITOs and wholesalers incur a fee.

If you are interested in joining TECNZ, please visit our website.

The Tourism Export Council of New Zealand is a trade association representing New Zealand’s $41 billion per annum inbound tourism industry and tourism industry operator industry. A key role is to advocate for the New Zealand inbound tourism industry and tourism industry operators.  The issues and opportunities we champion as an organisation are the result of access to an excellent cross-section of the NZ Tourism industry. 

To learn more about becoming a TECNZ member click here.

TECNZ Member – This business is a current and financial member of the Tourism Export Council of NZ.
 

Business Compliance – this business holds current public liability insurance & complies with all local and national operating laws.

COVID Ready – This business confirms they have a COVID Ready plan in place which aligns with the New Zealand Government COVID-19 regulations and tourism association guidelines that are approved by Ministry of Health.

Liability Accepted – This business accepts liability for any loss or damage suffered by travellers when using their services.